Quality Assurance

Achieving total customer satisfaction

Pay’s Air Service Pty Ltd operates a QUALITY MANAGEMENT SYSTEM which complies with the requirements of ISO9001-2008.
We are committed to the development and implementation of our management systems and continually improving their effectiveness. We ensure that customer requirements are determined and are met with the aim of achieving total customer satisfaction.
We will develop policies related to our management systems and ensure that the policies are appropriate to your organisation. The policies shall be:

• a framework for establishing objectives and targets, and improving performance;

• communicated to all levels of our organisation;

• reviewed for ongoing suitability; and

• designed to ensure that at all times operations conform to all relevant legislation.